FAQ
Frequently asked questions
If your question is not covered here, email info@websitedesign365.com or use the contact form.
How much does a website cost?
Our published one-off packages are £799 ex VAT for Refresh (up to five pages), £1,495 ex VAT for Business (up to ten pages, with 12 months of hosting), and from £2,495 ex VAT for Commerce / Growth. If the work sits outside those boxes, we will quote it. See the pricing page for what is and is not included.
What is the difference between the three packages?
Refresh is a tight five-page site or a simple rebuild. Business is the usual fit for a small or medium-sized company: more pages, content migration, SEO basics and a year of hosting. Commerce / Growth is for shops, bookings or larger sites, starting at £2,495 and quoted higher if the work is complex.
Do the prices include VAT?
The prices we publish exclude VAT. We will show VAT clearly on proposals and invoices if and when we are VAT-registered. If we are not registered, we will say so.
Do you only work in Belfast?
No. We are based in Belfast and work with businesses across Northern Ireland and the rest of the United Kingdom. Most work outside Greater Belfast is organised remotely, with a single point of contact and a written scope.
How long does a project take?
A well-prepared Refresh or Business site often takes a few weeks from an approved brief and content, not a few days and not many months. We will give you a realistic window in the proposal. Shops, migrations and slower feedback lengthen the timetable, and we will be plain about that.
Do I need to supply the words and photographs?
Yes, in most packages you supply the core words and pictures, or we work from what is already on your current site. We will tidy and structure what you give us. Writing everything from scratch, or professional photography, is quoted separately if you need it.
Can you revamp my existing website rather than start again?
Yes. A large part of our work is revamping sites that are already live. We keep useful content where we can, plan redirects for existing addresses, and rebuild the design and structure so the site is clearer to use. If a clean rebuild is the more honest option, we will say so.
Who owns the website and the domain?
The domain should be registered in your name wherever possible. You should receive the site you have paid for, with the access needed to move it later. We will set ownership, logins and handover out in writing at the start.
Is hosting included?
Hosting is optional on Refresh, at £25 a month if you want us to host it. Business and Commerce packages include 12 months of hosting. After that year, optional care is £25–£35 a month, or we will help you take the site to another host.
What is the free website audit?
It is a no-obligation look at your current site. You send us the address; we write back with what is working, what is getting in the way, and whether a Refresh, a Business revamp or a wider quote looks like the right next step. It is not a ranking promise or a formal technical test.
Do you build in WordPress?
Yes, most of our sites are WordPress sites, including WooCommerce shops where that is the right tool. We also migrate sites onto WordPress when the current platform is holding you back. If another platform is a better fit, we will say so rather than force it.
How do we get started?
Write to us via the contact form, email info@websitedesign365.com, or request a free website audit if you already have a site. We will recommend a package, agree the scope in writing, and take 50% to begin once you are happy to go ahead.
Do you offer ongoing SEO after launch?
On-page and technical foundations are included in the build. Ongoing SEO — new content, further technical work, or a longer plan — is a separate, written agreement. We do not guarantee particular search rankings.
What if I need changes after the site is live?
Each package includes 30 days of fixes for agreed items that are not working as they should. After that, you can make everyday changes yourself, ask us to quote for extra work, or use an optional monthly care arrangement for hosting, updates and small edits.
Will you add testimonials or logos from other clients to my site?
Only if they are real and you have the right to use them. We will not invent reviews, awards or client names for your site, and we will not invent them for our own either.
